Dash Wireless - Wireless Internet Service Provider in Kettle Falls, Washington

Terms & Conditions

Privacy Policy, Wireless Internet Access Agreement, and Terms of Use


Privacy Policy

Dash Wireless will never sell or share any information regarding your account with any other company. We may choose to contact you regarding your account, but in no way do we collect personal information for any other company.

We reserve the right to refuse service to any customer at anytime for any reason.

We support the uncensored flow of information and ideas over the Internet and do not actively monitor subscriber activity under normal circumstances. Similarly, we do not exercise editorial control over the content of any web site, e-mail transmission or other material created or accessible over or through the services, except for certain proprietary Web sites. However, we reserve the right to remove any materials that, in our sole discretion, may be illegal, may subject us to liability, or which may violate our Terms and Conditions. Dash Wireless may cooperate with legal authorities and/or third parties in the investigation of any suspected or alleged crime or civil wrongdoing. Your violation of this policy may result in the suspension or immediate termination of either your Dash Wireless's account or other actions without prior notice.

It is Dash Wireless intention to:

  • Ensure security and privacy of our systems and network, as well as the networks and systems of others
  • Comply with existing laws
  • Maintain our reputation as a responsible service provider
  • Encourage responsible use of the Internet and discourage activities which reduce the usability and value of Internet services
  • Preserve the value of Internet resources as a conduit for free expression and exchange of information
  • Preserve the privacy and security of individual users

In addition, any client that uses SPAM tactics on the Dash Wireless's network will be subject to termination without warning. We uphold the Washington State anti-spam law that lays out the following rules:

  • The law prohibits sending unsolicited commercial e-mail that contains misleading information in its subject line, uses a third party's domain name without permission or misrepresents the message's point of origin.

John Tyra
Network Administrator
Dash Wireless
Oct. 16, 2009

Wireless Internet Access Agreement

Agreement is effective on a month to month basis.

1. Dash Wireless will provide subscriber a shared Internet connection for full use up to a transfer limit which has not yet been set Dash Wireless reserves the right to establish incremental service charges for use of its services exceeding stated thresholds as set forth, from time to time. Said usage charges will be billed in arrears.

2. Subscriber agrees to a monthly service agreement. There is no prorate refund for the month in which service is terminated.

3. The Subscriber Radio, power supply, and mount, will remain the exclusive property of Dash Wireless.If the Subscriber terminates service, Dash Wireless will have the right to immediately recover its Subscriber Radio, power supply, and mount from the subscriber's premises. If within the first year from the date of installation the Subscriber Radio fails to work due to defect it will be replaced at no charge. If the Subscriber Radio fails to work do to other circumstances or for any reason after the first year, the user may be charged up to $199.00 for replacement.

4. The subscriber may terminate at any time and is only liable for any charges incurred through the full month of said termination. Dash Wireless will have the right to immediately recover its Subscriber Radio, power supply, and mount, from the subscriber's premises.

5. Dash Wireless is NOT responsible or liable for any of the following:

  • Any obstruction(s) that might be erected or grow between subscribers antenna and Dash Wireless's antenna causing degradation or loss of service.
  • Debris or ice on antenna
  • Re-aiming the antenna
  • Installing hardware and /or software in a different computer after installation
  • Re-configuration of network settings due to, but not limited to tampering or re-installation of operating system.

6. I understand that tree leaves hold water, they absorb signal and that may degrade or disrupt signal. I may require extra hardware and setup at that time. Dash Wireless shall not be held liable for any changes, nor will I be entitled to any type of refund.

7. After the initial commitment period, this agreement shall automatically be renewed for a successive 1 (one) month term unless terminated by either party, one month prior to the expiration date. Dash Wireless reserves the right to change its rates for any renewal term by notifying subscriber at least 30 days in advance of the agreement expiration date.

8. Subscriber will be invoiced monthly in advance for services. All payments are due within 10 days after the date of such invoices. Subscriber's account(s) may be temporarily disabled until full payment is received. A $15.00 reconnect fee will be assessed on all disabled accounts. Returned checks will be charged a fee of $25.00. There is a minimum $65.00 charge for on site service calls for any problem determined not to be the fault of Dash Wireless.

9. The Subscriber Radio, power supply, and mount, are the exclusive property of Dash Wireless. Other equipment sold to the Subscriber (e.g. router, network card) belongs to the client and is subject to the following guarantee: Failure within the first 10 days of sale, replaced by Dash Wireless. Failure 11 days or greater, Subscriber must contact the manufacturer and is bound by the Manufacturer's Warranty.

10. Subscriber acknowledges that the Internet is not owned, operated or managed by Dash Wireless or any of its affiliates and that it is a separate network of computers independent of Dash Wireless. Subscriber's use of the Internet is solely at subscribers' own risk and is subject to all applicable local, state, national and international laws and regulations. Access to the Internet is dependent on numerous factors, technologies and systems, many of which are beyond Dash Wireless's authority to control.

11. Dash Wireless's network can only be used for lawful purposes. The transmission of any material in violation of any local, state, national or international law or regulation is prohibited. This includes, but not limited to, copyrighted material, material judged to be threatening or obscene, material protected by trade secret or material that is otherwise deemed to be proprietary or judged unfit by Dash Wireless. If Dash Wireless terminates subscriber for violation of unlawful practices or inappropriate materials, subscriber shall pay immediately a lump sum equal to the charges remaining on the term of the agreement.

12. Subscribers shall not establish Internet services of any kind, including without limitation, Web, E-mail, Games, FTP, or the like without prior written authorization and pricing agreement from Dash Wireless. Remote Control Software is permissible to be run on your computers. This service may not be re-sold.

13. Dash Wireless specifically disclaims any responsibility for the accuracy or quality of information obtained through the Internet. Dash Wireless makes no warranties, expressed or implied, including, but not limited to, loss of data or financial loss resulting from delays, non-deliveries, miss-deliveries or service interruption however caused.

14. Routine maintenance and periodic system repairs, upgrades and reconfigurations, acts of nature, mechanical or electronic breakdowns may result in temporary service impairment or interruption of service. Dash Wireless does not guarantee continuous or uninterrupted service. Subscriber holds Dash Wireless; it's directors, officers and employees harmless from any and all obligations, charges, claims, liabilities, costs and fees incurred as the result of service interruption or loss of service.

15. Subscriber shall indemnify Dash Wireless and affiliates from any and all claims and expenses arising from subscriber's breach of any provision of this agreement.

16. In the event of litigation, both parties agree that the law of Washington shall apply and both parties agree to have its venue in Colville, WA.

17. This agreement represents the complete understanding between Dash Wireless and Subscriber as to the subject matter hereof and supersedes all prior written or oral negotiations, representations, guarantees, warrantees or promises.

Terms of Use

Effective Sept. 1, 2009

1. I acknowledge and agree to abide by the Terms and Conditions of this service agreement provided by Dash Wireless. I agree to pay for the services I select according to the billing policies currently in effect for Dash WIreless. I understand and acknowledge that these rates are subject to change without notice.

2. All service is prepaid. INVOICES ARE SENT VIA E-MAIL on the day starting the next billing period. There will be a 10 day grace period. There is a $25 fee for all returned checks. Payments are due on the date of the install and of that same date in the following months. This will be called the billing period. If Dash Wireless does not receive my payment within 10 days of the invoice date, my account may be charged a $10.00 late fee, And if after 20 days, suspended or terminated. Such action does not remove my obligation to pay for services rendered and amounts owed to Dash Wireless. In addition, I will be liable for all costs incurred by Dash Wireless in conjunction with the collection of my account. In the event of non-payment, DashWireless is under no obligation to deliver or maintain e-mail which arrives after the end of the paid period. If you would like to change the date your invoice is sent or change the billing period, please contact support@dashwireless.net

3. If I am not satisfied and wish to cancel my account within 7 days of the day Dash Wireless activates my account, I may do so and receive a full refund of all money paid. This does not apply if I have been a prior user of Dash Wireless's services. If I cancel my account I will be charged through the last day of the month of that billing period.

4. Dash Wireless makes no warranties of any kind, whether expressed or implied, including any implied warranty of merchantability or fitness of these services for any particular purpose. Dash Wireless takes no responsibility for any damages suffered by me including loss of data from delays, non-deliveries, missed deliveries, or service interruptions, even if caused by Dash Wireless's negligence or errors and/or omissions. Credits are not provided for interrupted service due to user equipment failure, failure of Dash Wireless's equipment, or any other reason.

5. Dash Wireless's services may be used for lawful purposes only. Transmission of material in violation of any United States or State law or regulation is prohibited and is my responsibility. This includes, but is not limited to: copyrighted material, threatening or obscene material, or material protected by trade secret.

6. At the discretion of Dash Wireless my account may be revoked at any time. If my account is revoked for violation of this agreement no refund will be due. Otherwise, unused payments will be refunded on a pro-rated basis less time used through the last day of the current month calculated at the standard monthly rate of service and less a $10 fee. If it is determined that I am participating in an illegal activity, I acknowledge that Dash Wireless will notify the proper law enforcement authorities.

7. Non-payment is not considered cancellation notification, nor is moving without notification. Cancellation is required in writing. Cancellation of my account does not remove my responsibility under this agreement to pay all fees incurred up to the date Dash Wireless confirms my cancellation including any collection fees incurred by Dash Wireless.

8. Dash Wireless specifically denies any responsibility for accuracy or quality of any information obtained through the use of Dash Wireless services. Any information I obtain through these services I use at my own risk. If I connect to any other organizations or services or networks, using Dash Wireless facilities, I am also subject to their respective usage policies and or permission.

9. I agree to notify Dash Wireless in writing of any changes in my personal account including address, phone number and cancellation of my account. I understand that only the signer of this agreement can cancel this account.

10. Certain materials available on Dash Wireless's systems are copyrighted materials. I agree not to publish or make available in any manner, any copyrighted material.

11. User Names are for use of the subscriber only. Sharing of my User Name with another is not allowed and will result in the cancellation of my account.I cannot re-sell my Internet service. Using my account to provide internet service to other users, whether for profit or not, is strictly prohibited and will result in the cancellation of my account.

12. These Terms and Conditions may change without notice. It is the User's responsibility to inquire regarding any changes. The continuing use of my account after new policies have gone into effect will constitute my agreement to abide by the said policies. I acknowledge my responsibility to check the policy statement on a regular basis.

13. These Terms and Conditions supersede all previous agreements or understandings.

14. All equipment will remain the property of Dash Wireless with the exception of equipment purchased by me the client.